LOQR’s platform in Banco Montepio’s digital transformation

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Banco Montepio recently announced the launch of the Online Account Opening service for Organizations, being the first financial institution to make this service available in the Portuguese market. 

Another project that has the partnership of LOQR and that allows Banco Montepio to continue to expand its portfolio of digital services, offering a better experience and convenience to its Clients.

Through the integration of the LOQR’s platform, which ensures the Client’s virtual presence in full compliance with the KYC, AML, and Contract Signature Guidelines, the Online Account Opening for Organizations process is carried out in three steps and in less than 20 minutes, the account is active and ready to operate, and access to the Montepio24 Empresas homebanking service is then assigned.

The 100% digital process, carried out through the bank’s website, allows the collection of data and documents; video call; electronic contract signature, and account activation, be carried out without having to go to a branch and without the need to install an app.

This service was developed and launched in just two months, reinforcing Banco Montepio’s agility and innovation capacity. In the first phase, this functionality is only available to sole proprietors with one managing partner – who represent more than 50% of the universe of Organizations that opens in one year – and will soon be extended to Organizations with more partners.

Outro projeto lançado recentemente, surgiu no seguimento da Moratória Pública, uma iniciativa do Governo que permitia a suspensão das prestações mensais dos Créditos para Habitação Própria Permanente até 30 de Setembro de 2020 e da Moratória Privada, um protocolo promovido pela Associação Portuguesa de Bancos com as Instituições de Crédito, com entrada em vigor a 15 de abril de 2020. O Banco Montepio contou com a LOQR e, em apenas três dias úteis, criou uma jornada 100% digital, que permite aos seus Clientes a adesão à Moratória, efetuada em quatro passos.

We recall that this partnership started in March 2018 and that in just 12 months, three 100% digital services were launched: Remote Account Opening; Consumer Credit, and Account Opening for SMEs.

“With this business partnership and adopting a technology base that will follow in the future, we have been strengthening the path towards a more digital banking service”, said Luís Melo – IT Director at Banco Montepio, at Portugal Fintech Report 2019, where LOQR was considered one of the top 30 Fintech and Regtech in Portugal.

LOQR remains focused on the development of a platform that allows banks to create a truly integrated, secure digital channel and in strict compliance with current legislation.

Through our platform, banks can have solutions for:

Onboarding digital de clientes – oferecer uma melhor experiência aos Clientes através da customização de cada jornada de acordo com as suas especificidades, assegurando uma maior confiabilidade dos dados, bem como o cumprimento das directrizes de KYC e AML, incluindo verificações de PEP, RCA e SIP.

Assinatura digital de documentos – integrar os processos de assinatura diretamente na jornadas dos Clientes, permitindo obter as assinaturas de forma rápida e cómoda, gerir múltiplas assinaturas e assinaturas corporativas, aumentando significativamente a taxa de conversão.

Strong Customer Authentication – Reduce the risk of fraud by ensuring secure online transactions through multiple authentication factors and in compliance with the European Payment Services Directive (PSD2).

Atualização de dados de clientes – Atualizar regularmente os dados dos Clientes, através de vídeo entrevistas ou com recurso a mecanismos de biometria, assegurando o cumprimento do regulamento AML5 e evitando multas. 

Temos a solução certa para a sua Organização, desafie-nos!